1. About this policy Damastique is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
you use our website (www.damastique.co.uk).
you place an order on our website.
you make a booking on our website.
you make enquiries on our website.
someone is interested in working with us.
2. Definition of Personal Data In the UK, the data protection law requires that we provide information to individuals about how we use their data. The usual way of providing that information is via a privacy policy mentioned below. Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
3. Who are we? Damastique is a restaurant located in the heart of York, United Kingdom. You can contact us via our Contact Us page on our website.
4. How do we collect information from you?
We collect information from you:
when you make a booking.
when you visit our restaurant (preferences, allergies, etc.).
when you make an enquiry.
when you sign up for marketing emails.
when you apply to join our loyalty program.
5. What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue. When you make a booking, Damastique collects information such as:
title
name
e-mail address (used for booking confirmation and post-dining feedback emails)
home or work address
billing information taken for deposits or holding credit card information for use in the case of no-shows (where applicable)
telephone number
company name
dietary requests
marketing preferences (whether you opt-in or opt-out)
When you dine at Damastique:
marketing responses (where applicable)
survey responses
current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Damastique. This information can include:
device type (e.g., mobile, computer, laptop, tablet)
cookies
operating system
IP address
browser type
browser information (e.g., type, language, and history)
domain names
access times
settings
referring website addresses
other data about your device to provide the services as otherwise described in this policy.
6. How is your information used? Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g., by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:Internal record keeping.
Send you service emails (booking confirmation and post-dining feedback).
Improve our products and services.
Send marketing communications if you have opted in to receive them.
We may use the information to customize the website according to your interests.
7. Who has access to your information? We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g., delivery services or third-party booking providers we use), third-party payment processors, and other third parties to provide our Sites and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.
8. How and where do we store data? We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. Your data will only be stored in the UK.
9. Profiling We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
10. Your choices You have a right to request a copy of the personal information that Damastique holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@damastique.co.uk.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
11. Security Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.